Fidelity National Title Idaho Blog

Say Hello to FNT’s Newest Faces

Posted by Fidelity National Title Idaho on Mar 6, 2021 4:15:00 PM


We’ve been steadily adding more employees to support you during this incredible boom, and this month we’re pleased to introduce Tatiana Badilla, Mercedes Lilienthal, and Sarah Galloway.

“All three of these talented people — two escrow assistants and one front desk manager — are continuing the high level of service our clients have come to expect from us,” says Phil Archer, VP, Treasure Valley Manager. “We want our clients to know that we’re committed to helping them every step of the way. Each new team member adds to our ability to deliver timely, consistent service our clients can count on.” 

Read on to meet Tatiana, Mercedes, and Sarah.

Why are you excited to work at FNT? 

mercedes-lilienthal Mercedes Lilienthal, Front Office Coordinator:
I’m excited to work here because being part of a team is somethiing that I strive for. I love working with people who push each other to be their best. 


Sarah Galloway, Escrow Assistant
I’m excited to work for FNT because I can see myself here long term. I see all these talented people around me and want to do everything I can to be where they are. There is so much opportunity to grow and challenge yourself. I wake up every day excited to get here and learn something new. Being new to the industry there is SO MUCH to learn! They say if you love what you do you never work a day in your life!

Tatiana Badilla


Tatiana Badilla, Escrow Assistant
I’m excited to work in a team environment!


What’s your approach to serving FNT’s clients? 

Batiana Badilla


Whatever is best for the clients!


My approach to serving FNT’s clients is to be warm and welcoming. I make sure all their needs are met and that they are satisfied when walking out of our doors. 
sarah-galloway Sarah:
I like to serve clients the way I would want to be treated, with organization, urgency, and communication. You can solve so many problems if communication is a top priority. People want to feel like they matter and are taken care of, so I do my best to do that for them.


What’s your favorite thing to do in your off-time? 

Tatiana Badilla


Spend time with my husband!


My favorite thing to do in my off-time is to spend time with my family, whether it’s a new adventure, on the golf course, or skiing. 
sarah-galloway Sarah:
My favorite thing to do in my off time is being outside enjoying the fresh air. I take my dog Maggie to the dog park every afternoon, so spending time with her and being outside is something I love doing.


Tags: New Hires, Tatiana Badilla, Sarah Galloway, Mercedes Lilienthal

Serving the Real Estate Community of Idaho For Over 60 Years. We are the most trusted name in title insurance Since 1848 specializing in personal, exceptional service for all of our valued customers. Fidelity National Title Company provides premier title insurance, escrow & closing services. Fidelity National Title is one of the nation's premier real estate service companies, providing title insurance and other real estate-related products and services and is part of Fidelity National Financial, a Fortune 500 company.

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