I try to make this column as useful as possible, packing it with tips about how you can be more productive, more organized, more successful.
But right now I’d like to urge you to take a deep breath and reflect on your 2019.
I know I am. I’m deep into full-fledged business planning mode, so I’ve been diving into what we did right and what we could have done differently this year. And you know what? It’s been an astonishing year.
Our clients helped us set new records an amazing seven months in a row. Together, we raised thousands of dollars for charities (you can read more about that in the column below). We trained clients on how to use new tools, expanded our commercial team, and added more employees overall so we can better serve you.
It’s been a great year because you, our clients, have inspired us and pushed us to do even better.
Pretty soon, we’ll all be discussing our New Year’s resolutions. You’ll begin preparing for the coming selling season, making changes to your systems, maybe adding team members, or just setting new goals and raising the bar on your own success from a great 2019.
But for now, take a look around you. Take an opportunity to celebrate your wins, even if you’ve been winning so much that it feels repetitive — an odd side effect of this stellar market! When success becomes the norm, we start losing the joy of accomplishment.
Don’t let that happen to you this December. Take a moment to thank your team members, to appreciate your clients, to reach out to the friends and family who have your back when you’re busiest. Remember your partners, the companies that work alongside you day in and day out that you come to take for granted even though they are vital to your success. That is how we look at our clients; you are all our partners in this journey. Thank you for taking it with us!
You might not need an extra incentive to practice gratitude this season, but science backs it up:
- Managers who thank their employees report higher performance scores.
- Acting grateful can actually make you feel grateful.
- People who practice gratitude have higher self-esteem.
- Employees who receive regular gratitude from their employers burn out less frequently.
- When you are focused on service and not focusing on credit, anything is possible.
So go ahead. Take a breather. Take a few moments to reach out to the people who helped you be a success this year — I know that you’re one of those people for us here at Fidelity National Title.
Feel free to comment on what you’re most thankful for this holiday season in the comments below! We’ll be back in January with more ideas, more tips, and more reasons to celebrate. Happy holidays.
Phil Archer is vice president - Treasure Valley manager and senior escrow officer at Fidelity National Title.