Fidelity National Title Idaho Blog

Here’s How to Make the Most of Our New Fidelity 24/7 Tool

Posted by Phil Archer on Feb 6, 2020 11:00:00 AM


We’re thrilled with our new Fidelity 24/7 tool — not just because it solves a problem our customers posed to us, but because it’s so easy to use. Fidelity 24/7 gives our clients instant access to a database connected to the county recorder’s office. From there, you can find just about anything you might find in a typical listing package.

As some of the more experienced readers out there know, obtaining information from the recorder’s office entails mastering some of the quirks of the county’s system. Here are a few tips that can help you search for the information you need.


Not all CC&Rs are recorded directly under the subdivision’s name. Let’s say you’re looking for a subdivision called Crestridge. The CC&R may be recorded as Crestridge, or Crest, or CRidge, or however else the county decides to categorize it. 

Our Fidelity 24/7 tool pulls a sample of the letters of the subdivision, so if you type in “CRE” it will automatically pull everything with those three letters. The key is choosing a select group of letters rather than a full name. It might seem counterintuitive, but being more vague will give you a more accurate picture of what’s available.

Plat maps

Always pull a plat for the subdivision as a whole, not an individual lot. You’ll need to be able to enlarge the image so that you can see the property lines. Although the plat is accessible through Fidelity 24/7, you may need to reach out to our customer service team during office hours to get a better copy so you can read the dimensions. Fidelity 24/7 is a great tool, but our customer service reps can help you with the finer details.


If you’re looking for a house with an address of 1234 W. Main Street, pull out the “W” to search. Again, less is more.


The images pulled by Fidelity 24/7 are powered by Bing’s satellite maps, and they’re even more up to date than Google Maps. Most of the images available on the tool were taken sometime around 2016-2017. Images from late last year, for example, won’t be available, but the existing info is accurate (if slightly outdated). 

What are your top tips for searching for property information? Let us know below in the comments. And, as always, feel free to call our customer service team if you have questions or need help.

phil-archerPhil Archer is vice president - Treasure Valley manager at Fidelity National Title.


Tags: Letter From Phil, Tools, Phil Archer, Fidelity 24/7, Plat Maps, CC&Rs

Serving the Real Estate Community of Idaho For Over 60 Years. We are the most trusted name in title insurance Since 1848 specializing in personal, exceptional service for all of our valued customers. Fidelity National Title Company provides premier title insurance, escrow & closing services. Fidelity National Title is one of the nation's premier real estate service companies, providing title insurance and other real estate-related products and services and is part of Fidelity National Financial, a Fortune 500 company.

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